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| Hitesh Asher (President) |
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Hello All,
Hearty Congratulations to everyone at Unikaihatsu
on achieving the ISO certification within
the decided timeline of 5 April!! This process,
and the punishment you have undergone, is
a dream come true for the entire organization.
The achievement is not of an individual
or a team, but that of the organization....and
I am proud that you all share this event
today as a TEAM. The Team....that toiled
hard for days and nights, weekdays and weekends,
devoting your personal time as well for
this activity more often then required,
and finally achieved the objective.
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You are indeed a great team having exhibited
professionalism and team work, rising to
the occasion demanded within the organization,
at all levels, to perform and demonstrate
that 'WE CAN DO IT'....It reminds me of
the saying 'IF YOU CAN DREAM IT, THEN YOU
CAN DO IT'.....and what more to say, WE
INDEED DID IT!!!
I specially thank and appreciate the efforts
of QMS Team, all the PLs, PMs and their
team members to brainstorm and write effective
SOPs, and the Internal Audit Team to raise
NCs!!!
QMS was formed June last year, when ISO
Certification was 'one' of the many items
in the List of 'To Do' activities.... Obviously,
this impossible 'To Do' item gave room to
many 'day dreamers' and 'hard talkers' too!!
QMS Team had lot of work to do. In other
words, lot of 'mess' to clean....At that
point in time, any QMS member would have
thought : 'No matter whatever this ISO Certification
initiative would lead to, it was clear that
we have to work hard'. For all these members,
....Anita, Bipin, Payal and Mousmi, the
road ahead was tough and lot to strive for...
We got able leadership under Anita and lot
of guidance under Mr. Jayant Singh. They
never let the focus target got off their
minds, neither let others do it!! The period
of January to March was perhaps filled with
lot of 'eye openers'...and QMS team also
learnt a lot in the process.
Occasion demanded that others too help the
QMS in writing the SOPs...Naved, Rajan,
Ankush, Tabrez, Prem, Sangeeta, Ravi, Meenal,
Trupti, Sachin, Rohan, Deven, Amit, Darshan,
Namrata...you all did a good job !!! Thanks
to you guys, for really making ISO Certification
happen in Unikaihatsu!
Also, many thanks all the internal auditors
for their unbiased role played in the Internal
audit....the fact that this team pierced
apart the present processes and made a detailed
evaluation of each Incharge person was remarkable!!!
Once again, you showed the ability - each
individual forming a team and work towards
the goal...'Continuous Improvement in Quality'.
You all have worked very hard for past few
weeks, and I really feel like missing a
major event in India. Please treat this
as my personal expression of appreciation
for each member of the wonderful team...You
are, and will be, a part of Unikaihatsu
history....
Getting ISO Certification is first step
towards proving that we are a 'Quality'
organization. We have just learnt how to
'step' in this direction and accepted as
a 'matured', quality minded organization.
There are many more steps to trod in this
direction...The journey has just begun...and
we have a long way to go!!! Do keep up the
good work relentlessly, with the same high
spirits. We will be moving towards tougher
rounds of Quality processes, and each of
you, as a part of the organization, will
need to play very important role, time and
again, on continuous basis.
Do celebrate this occasion hard!!! Party
harder before moving to next stage of Quality!!
Unikaihatsu has a long way to go! Wishing
you all the best to be a part of future
endeavors! |
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| Amit Asher (Vice
President) |
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| I welcome
everybody to celebrate our achievement of
getting recommended for ISO 9001-2000 certification
by our auditor. We are able to achieve this
with your combined efforts and commitment
towards work and organization. Just before
the audit, pressure felt by all especially
QMS, Admin, HR, and Hardware groups, was
enormous. Pains taken has given results
by having documented processes and it's
awareness within the organization. I don't
see certification only as an achievement
unless it is implemented. |
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ISO Certification is first
step towards quality, implementing it religiously
may be tough, but not impossible. Problems
will come during implementation and will
be empowered. I want to thank
Mr. Jayant
Singh for his continuous guidance, QMS group
(Anita san, Bipin, Payal) for generating
awareness and all other group members for
devoting their time and commitment.
Let us join hands to achieve the quality
objectives set against us and reach new
targets. |
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| Anita Asher (Director) |
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| Firstly
want to thank all the members of UKS for
providing helping hand towards the targeted
goal of ISO 9001:2000. Certainly this task
was not achievable without any assistance
from you all. As our MR have provided almost
all the details to you all about the ISO Certification
and QMS role for now and future with the
task done till now and to be done in future.
I will explain a small theory of problem
solving. This theory is efficient theory
enough to figure out the exact nerve point
of problem. |
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Before we
go further to understand the theory lets
be aware of the fact that 'ANY PROBLEM HAVE
ONLY ONE ROOT CAUSE'. And when this Root
cause is sited we see problem. Where by
in QMS terms this problem is logged in as
Non-Conformity.
Now lets know some key points of the theory
named as 'Fish Bone analysis', an efficient
way to derive at root cause of problem after
the analysis. This theory says that any
problem may occur for more then one kind
of root problems. We need to diagnose these
root problems by categorizing them in 4M's.
Where by 4M's are Methods, Machines, Materials,
and Manpower.
As I have said Non-Conformity is due to
only and only one root cause. And this
root cause lies in any one of these 4M's.
Suppose analysis of the Non-Conformity say
that root cause lies in Methods section.
Then as per the Fish Bone method we can
analyze other potential Non-Conformity against
other 3M's. After the analysis for other
3M's we derive at potential Non-Conformity
grounds and all these analysis are then
logged in to Preventive Action.
In brief I will say by the help of Fish
Bone analysis we can come to know that
1. Each problem occurred have only ONE ROOT
CAUSE
2. Problem may reoccur due to many other
ROOT CAUSES.
3. This theory simplifies the problem and
helps finding the real ROOT CAUSE and also
sites other potential ROOT CAUSES.
Thanks to all members of UKS for their kind
support during ISO certification process.
And HAPPY FISHING using Fish Bone. |
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| Bipin Mistry
(MR) |
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Firstly I want to thank
on behalf of QMS group to all the UKS members
to give Support and cooperation for establishing
the procedures and achieving ISO certification.
Specially the team of SOP Authors and Internal
Auditors.
Management took decision of ISO certification
around 5-6 months back. With the target
to gain CMM certification, gain maturity
in the organization and recognition among
international market. For the same QMS team
has been formed and assigning responsibility
of MR to myself.
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In last 3 months QMS team
with the other members of organization has
jointly put efforts to lay down standard
guideline documents. This team includes
members from all the departments and from
all the functional area. Our UKS team with
ISO Certification coordinator M/s Transcendent Quality
Consulting has successfully established
organizational processes.
We then have undergone BSI's Registration
audit process to show how much we have followed
the processes written in the Standard Process.
BSI's auditors have appreciated our efforts
and recommended us for ISO certification.
This does show that we have been taking
first step towards our goal of CMM. Now
let us all take second step and try to follow
the BIBLE that is SOPs and other documents
that are created by QMS team, which are
needed to be followed the procedures.
Its like till now a Author was writing a
book, Recommendation for ISO certificate
has given indication that the book has been
published. Now we UKS members as students
need to understand the integrity and follow
the process mentioned in this UKS BIBLE
and implement it.
Till date we all have been struggling to
come up with this BIBLE and now on we have
to follow it like followers. During the
implementation we will come across the phase
when we will need some improvement in the
BIBLE. I request all of UKS members to help
us improve our processes written in this
BIBLE.
This ISO Certification activity is a continuous process
and improvements. I can correlate it with
the KITE flying. Where you are aiming high
in the sky and want to be there for long
lasting. Efforts to be there needs improvements
and mastery in the tasks performed by us.
Simply saying Creating BIBLE is like having
KITE in the hand. Now we should know how
to fly KITE and be the king on the sky.
This means more efforts are now required
to be put on for implementation and improving
current system of QMS.
Here with want to say that we now on have
to prove our self with joint efforts and
clearing through successful surveillance
audits also. For the same looking forward
to the best efforts and cooperation from
all the UKS members so as a company can
achieve CMM certification. |
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| Rajan Chheda (Analyst
Programmer) |
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I would like to throw
some light on how the change has taken place
in execution of a project over a period
of time.
Earlier the client was always in the driving
seat and we had no say in the schedule.
We don't use to create any high Level Designs
or Low Level designs. No Bug Reports no
documentation done which could be utilized
in future.
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But as the company's position
strengthened, lot of improvements were brought
in the method of executing a project. Slowly
the emphasis was done on High Level
Designs, Low Level designs, which started
coming into the picture. The internal communication
within the team increased and the ideas
from each member of the team started utilizing.
This gave lot of confidence to execute even
intricate and big sized project like ICS
project which lasted for 50 man months.
The capability of organization has come
a long from the earlier days.
This happened because everybody contributed
in this direction of improving the pattern
in which we use to work.
Now at present day, the things are more
systematic, we can now think of UML, Rational
Robo to enhance our working.
ISO Certification is one such channel, which gives us
a chance to be methodic in the work. so
lets be part of this opportunity to grow
in all dimensions.
I hope we have still long way to go from
here. |
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| Prem Keswani (Senior
Programmer) |
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Hello Good
Evening Friends...
Let me tell you its not at all a comfortable
feeling to stand here and speak in front
of everybody.
First of all I would like to thank the QMS
evaluation grp for considering me for this
kind of honor which could have belonged
to my other friends in the team too. ISO
certification gives us a reason to be proud
of where we are working. |
I was asked to share
the journey I witnessed from the start
of my career. It will be more of a Unitech's
journey than mine.
Do not worry I will keep it as short as
possible. Since we joined Unitech around
3 years back, it has been a series of
constant development in one terms or the
other which are worth sharing.....
For those of you who do not know that,
prior to our Goregaon office our Unitech
Staff use to work in Borivali Office,
which was actually a combination of 2
apartments. There it was completely like
a family. The systems were accommodated
in halls, the kitchens were also converted
in workplace. It was more like going to
one home to another every morning. The
memories of those days will still be very
fresh in the mind of those who have worked
there. When we joined unitech with a damage
of Rs.4,500 to the organization. The sitting
chairs were of moulded plastics, no separate
cubicles, no premises with lawns. Then
the organizations realized the needs of
employees and from then the changes started
rolling.... the chairs replaced by what
we use right now...A good office environment.
A good infra structural change was brought
about.
Those of you who have joined directly
here in Goregaon are lucky in this regard. They
have joined Unitech in comparatively better
environment. The things that bonded us
from those days with the company was the
work, learning curve and advantage of
moving ahead in our careers on the basis
of performance alone. Freedom to shape
your own career. No rigid hierarchies.
Good friendly people working around...no
ego clashes...even though long hours become
an integral part when we are working for
Japanese market. But then we have chosen
to stay here. Lot of people do not learn
more as they start their professional
life. We in unitech as most of you will
agree always get an opportunity to learn
and improve upon our skills.
Apart from technical skills a foreign
language advantage is something which
sets you
apart from the crowd and gives you an
edge over anyone working in other firms.
Since then it has been a great journey.
Just moving from Borivali office to Goregaon
was not the only solution to ensure development
and improvement of company, but an initiative
like this ISO certification was required
to redefine the way we work. To improve
upon what we are doing. I urge everybody
that feel the changes that are happening...and
are happening for better.
According to me we all should feel this
significant change that is being taking
place in the form of applying for some
kind of certification like ISO Certification. ISO Certification
is not the end of improvement. On the
contrary its the first proactive step.
Long way to go from here. Many things
to improve. More certification to be applied.
But the changes will be faster when each
of us actively believes in the system
and contributes towards the growth. We
need to realize that each of us have significant
role to play towards improvement. Its
very easy to work in already developed
environment but it is too satisfying and
motivating to be a part of improvement.
The choice is with us where we want to
be. What we want to do.
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| Nikhil Karpe (Bilingual
Testing Professional) |
I would like to thank few people.
Firstly Maitreyee san for giving me an opportunity
to work I am not a good narrator as my other colleagues
would be. Who would be following me in giving speech.
But I would like to share my feeling with all of
you.
I had join unikaihatsu 2 years ago. At that time
I have some goals to be achieved. |
One of them was to
do qualitative work. In this tenure of 2 years I
felt that from last 2 months when the ISO Certification achieving
period was going on I felt that the work that was
been carried out was in a formal and a professional
way. Basically work can be done through any means.
But the qualitative work is that which is been done
through right process. ISO Certification gave an opportunity to
work qualitatively in Unikaihatsu. Secondly Hiteshsan
with whose help I could go to Japan which was one
of my targets to join unikaihatsu. And thirdly to
Anitasan for helping me to overcome my faults and
my defaults.
Thank you. |
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| Mangesh Deodhar (Programmer) |
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Good Evening Every
body !
I am really happy today not only because I have
got this prize (for 4kyu Exam) but also because
our company is going to get ISO certification.
Credit of the award which I got goes to Izumi Sensei
because she taught Japanese language to us very
well. Her teaching style is really very good, I
am thankful to her. |
Secondly I am thankful to Tsudasan
and Kanekosan. During project work we have to coordinate
and talk with them in Japanese so our japanese skill
is improving day by day.
I am very much thankful to our company. During my
engineering I never thought that I will get chance
to learn any Foreign language, but in our company
I am getting the chance to learn Japanese language
while I am doing technical work.
Last but not the least are my classmates, to whom
I am thankful, who made my learning process enjoying.
I am interested to learn with them up to 1kyu Level
of Japanese language. |
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